Frequently Asked Questions


Below are answer to our most frequently asked questions about ODL products. If you still have questions or would like more information please contact us.

FAQs

Doorglass


 

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FAQs

Enclosed Blinds


 

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FAQs

Add-on Blinds for Doors


 

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FAQs

Doorglass

How do I paint or stain the frame of my door glass?

Please refer to the instructions on the label adhered to your glass unit, and see painting and finishing instructions for your specific product.

What are the U-factor and SHGC values of ODL doorglass inserts?

U-factor and SHGC values vary by glass type, size, and the type of door in which the door glass is installed. Learn more about ODL doorglass energy efficiency or contact us for more information.

What is the thickness of ODL external simulated divided light bars?

7/8"—Craftsman bar
1-1/8"—traditional bar

To what surface of the insulated glass (IG) assembly is the Low-E applied?

If viewing the glass from the outside of the home, the third surface is textured. The exception may be our Perspectives Textured Doorglass line, which has several textures that are on surface four of the insulated glass pane. For more information contact us.

Does the internal grilles between glass (GBG) layout match the external GBG layout?

Internal and external grilles vary in width, making their layouts different as well. External grilles are not designed to lay over the top of internal grilles.

What are the standards for different types of glass?

DECORATIVE GLASS is handcrafted glass. Bubbles (seeds), wavy lines, color variations and slight surface imperfections are all characteristic of decorative glass and not considered defects.

SAFETY GLASS: All ODL products glazed with Tempered and/or Laminated glass complies with the US CPSC Standard 16 CFR 1201 CAT I and CAT II, and ANSI Z97.1. To view glass certification standards, visit sgcc.org, or refer to the etching on the glass.

LAMINATED GLASS: The outside impact glass meets ASTM C1172 standard for laminated glass.

What are the outside dimensions of your doorglass frames?

 ODL's standard profile frame is 1-7/8" larger than the glass size.

What is the thickness of the bars in ODL grilles between glass?

5/8" & 7/8"—standard flat bar profiles
11/16"—contoured bar

What is the leg height on a segment head transom model 532?

 The leg height of our 532 transom is 6".

What surface of the insulated glass (IG) assembly is textured?

If viewing the glass from the outside of the home, the third surface is textured.

How are warranty claims handled?

View ODL product warranties, contact your distributor, or see the warranty that came with your product for details.

FAQs

Enclosed Blinds

Are custom sizes available?

Custom sizes are not available. However, ODL Enclosed Blinds are designed to fit standard 1/2-view, 3/4-view and full-view door windows.

Can the frames of ODL Enclosed Blinds be painted or stained?

Yes, paintable and stainable frames are available. To paint or stain white frames, an adhesion promoter is required; oak frames are ready as is for either paint or stain.

Is Low-E glass available on ODL Enclosed Blinds?

Yes, Low-E glass is available on most sizes. Refer to either the Light-Touch® Enclosed Blinds or Triple-Glazed Enclosed Blinds with Grilles Between Glass product pages for specific size availability.

What sort of regular maintenance is required for ODL Enclosed Blinds?

Hardly any at all. ODL Enclosed Blinds are sealed between glass to eliminate dusting, tangled cords and damage to blind slats.

Do ODL Enclosed Blinds come with a warranty? How do I make a claim?

Enclosed Blinds come with a 20-year warranty. Any claims should be submitted in writing via email, or mailed to:

ODL, Inc.
Attn: Warranty Claims
215 East Roosevelt
Zeeland MI 49464

 

Are ODL Enclosed Blinds energy efficient?

Thermally sealed door glass adds up to energy savings by reducing heat loss in the winter and solar heat gain in the summer. Available as an option, Low-E glass reduces heating and cooling costs, protects fabrics and carpets from fading, and reduces condensation.

FAQs

Add-on Blinds for Doors

Are custom sizes available?

Custom sizes are not available. However, ODL Add-On Blinds are designed to fit standard 1/2-view and full-view door windows as well as select sidelights. For size information, see Add-on Blinds for Doors.

What sort of regular maintenance is required for Add-On Blinds?

Hardly any at all. ODL Add-on Blinds are captured behind glass to eliminate dusting, tangled cords and damage to blind slats.

Do ODL Add-on Blinds come with a warranty? How do I make a claim?

Add-on Blinds feature a 5-year warranty. Any claims should be submitted in writing via email, or mailed to:

ODL, Inc.
Attn: Warranty Claims
215 East Roosevelt
Zeeland MI 49464

 

How can I clean the glass on my Add-on Blinds?

You may want to take the door blinds treatment down once a year to clean the glass; simply unlatch the clips (pivot outwards) to remove. The Add-on Blinds glass can be cleaned with a quality window cleaner and the frame can be cleaned with a mild soap and water.

Where can I purchase ODL Add-on Blinds?

Find out where to buy ODL Add-on Blinds, or call ODL toll-free at 866.635.4968 for a store near you.

What happens if I get condensation on my door glass after installing ODL Add-on Blinds?

Interior condensation is caused by excess humidity in your home. ODL Add-on Blinds do not cause condensation, but are a good indicator of humidity levels that are too high. The following is a quick guide to appropriate humidity levels:

 

Maximum recommended humidity levels
(based on inside home temperature of 70°F)
Outside temperature °F Inside humidity
20°F to 40°F Not over 40%
10°F to 20°F Not over 30%
0°F to 10°F Not over 25%
-20°F to 0°F Not over 20%
Below -20°F Not over 15%

 

If your door glass has interior condensation, you may remove the filler strips on each side of the frame to facilitate air circulation. Alternatively, you might choose to reduce the humidity level in your home (by, for example, reducing or eliminating humidifiers). Condensation does not indicate a defect in an Add-On Blind unit and will not damage it.

 

Can the frames of Add-on Blinds be painted?

 Yes, the frame can be easily painted with acrylic latex enamel paint.

Are ODL Add-on Blinds easy to install?

Yes. These door blinds install over existing doorglass and are designed for quick and easy installation. Visit the Add-on Blinds website for more information.

How do I select the correct size Add-on Blinds?

Measure the outside glass frame dimensions on your steel or fiberglass door and select the correct size, depending on if you have a raised frame door or a flush frame door.

Learn more about measuring here.

Still need help?


Our customer support staff is happy to answer your questions and troubleshoot any concerns you have about your ODL product.

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